Exchange / Return Policy
Sur Al Norte will be happy to exchange or issue a refund for unopened merchandise returned within 30 days of purchase with receipt. If your order arrives to you damaged or defective, please contact us immediately so that we may reasonably correct this situation to your satisfaction.

Shipping Rates / Policy
The following shipping rates apply to US residents only. We ship all orders via First Class US mail or UPS unless otherwise stated. For shipping costs to any address outside of the US or for expedited orders, please call us.